Services

Quality Technical Services

CTS is prepared and equipped to provide ongoing technical support, maintenance, and strategic planning to both protect and secure the investment of the total IT infrastructure solution of our clients. We promote a cost effective service delivery process that we call our Strategic Technology Relationship Agreement (STRA). 

Quality Service Offerings

♦ Strategic Technology Relationships for comprehensive IT solutions.

♦ Business IT needs analysis and design recommendations.

♦ Network infrastructure audits and design recommendations.

♦ Disaster recovery plans for business critical data processes.

♦ Server design and deployment for mission critical systems.

♦ Server centric management of concurrent software licensing.

♦ Design and deployment of thin or smart client workstations.

♦ Design and deployment of LAN/WAN network infrastructure.

♦ Network distributed management of software updates and bug fixes.

♦ Network security, virus, spam, spyware and daily backup monitoring.

♦ Network VoIP telephony including Voice, Fax and Data convergence.

♦ Network IP video security convergence.

♦ Secure VPN Terminal Services and Managed Outsource Solutions.

♦ Internet Security with intelligent intrusion prevention services.

♦ Server hosting, email hosting and secure Virtual Private Networks.

♦ Long term customer care, responsive IT technical solutions.

♦ Structured support and maintenance programs.